At Valor Strength & Performance, we are committed to protecting your privacy and handling your personal information with care. This policy outlines how we collect, use, and protect your data when you visit our website at www.valorsp.com, book services, or engage with our studio online or in person.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other identifying details provided when booking services, subscribing to communications, or filling out contact forms.

• Payment Information: Billing and credit card information collected through secure third-party payment processors.

• Health Information: Any relevant medical or fitness information voluntarily provided to support therapy, Pilates, or fitness programming.

• Technical Data: IP address, browser type, device information, and website usage analytics collected through cookies or third-party tools.

2. How We Use Your Information

We use your data to:

• Schedule and manage appointments and services

• Communicate confirmations, reminders, or changes

• Process payments, subscriptions, or package purchases

• Improve the performance and design of our website

• Send promotional or informational updates, if you opt in

3. Data Protection & Security

We take data protection seriously. All sensitive data is stored securely and transmitted through encrypted channels where appropriate. Access to your personal information is limited to authorized personnel who require it for service delivery.

4. Third-Party Services

We work with trusted third-party platforms for scheduling, communication, and payment processing. These providers follow industry-standard security practices and use your information only as necessary to deliver services on our behalf.

5. Cookies & Analytics

We use cookies and analytics tools (such as Google Analytics) to understand visitor behavior and improve the functionality of our website. You may disable cookies in your browser settings at any time.

6. Youth & Children’s Privacy

While our services are primarily intended for adults, we do serve youth clients under the supervision and consent of a parent or legal guardian. In such cases, personal and health-related data may be collected solely for the purpose of providing appropriate fitness, therapy, or wellness services.
We do not knowingly collect or process personal information from children under the age of 13 without verified guardian consent. If you believe this has occurred, please contact us at info@valorsp.com so we can take prompt action.

7. Your Rights

You may at any time request to:

• Access the personal data we have about you

• Correct or update your information

• Unsubscribe from communications

• Request the deletion of your data

To make any of these requests, please email us at info@valorsp.com.

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our website or services after any changes constitutes acceptance of the revised policy.

9. Contact Us

For questions, concerns, or privacy requests, please contact us:

Valor Strength & Performance
info@valorsp.com
Ann Arbor, MI
www.valorsp.com